IT Support
-- Ticket Type --
Requests
Incidents
Access Support
-- Ticket Type --
Password
Requests
Cash Help
-- Ticket Type --
CDM
UPI
APB
Novopay
Orderlevel
DE Pocketing
Fake cancelled/Delivered order
Snaching/Theft
Negative Floating cash settlement
Others
Incorrect amount transfer/Entry - External parties
Dash/Stores
Appreciation Email/Responses
Server Support
-- Ticket Type --
Incident Management
Service Request
IT Procurement
-- Ticket Type --
Jio Notification
Phone
Sim
Partner Support
-- Ticket Type --
PS - General Inquiry
Order related-DE picked up the wrong item/partial order/order from wrong branch
DE Related Issue
Where is my DE
Order Status Enquiry
Item Out of Stock
Kitchen Open or Closed
Serviceability Information
Holiday Slot
Login credentials
Partner App Issue
Brand story revision
Meal swapping
Meal addition
Component change
Plan addition
Plan swapping
Schedule change
Price change
Update partner tax/packing charges
Kitchen Slot Timings
Update Lat-Long/Address
Notification Details Related - SMS/Email
Restaurants wants to Update mobile number
Catalog - New Launch
Photography - Image Tagging / change
Photography - Schedule a photoshoot
Catalog Promo Request
GST- GSTIN Submission
GST- General Query
Concern- Commission
Marketing - Swiggy Daily Packaging Materials
PS- Restro Discount related
Restaurant wants to Tie up
Restaurant Onboarding not initiated
Connect with Sales POC
Ownership Change
New MOU Signup
Offers related Information
Raise & Check Ticket Status
On Employee Portal
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